Fees & Policies

What You Need to Know

Session fees, sliding scale, insurance, cancellation policy, and licensure information.

Session Fees

Transparent pricing


Individual Therapy Session

$125 / 60-minute session

Payment is due at the beginning of each session and is processed securely through the scheduling platform, which accepts all major credit and debit cards; HSA/FSA cards are also accepted in most cases.

Free 20-Minute Pre-Consultation

No charge / 20 minutes

The pre-consultation is free. We'll clarify what's happening, what you're looking for, and whether this approach is a good fit. No commitment required. Book directly online — you'll receive confirmation with video-link details.

Book a Free 20-Minute Consultation

Sliding Scale

A limited number of sliding scale spots are available for clients with demonstrated financial need. Ask about current availability during the free consultation.

Insurance & Payment

Out-of-network, private pay


Private pay and out-of-network support

My practice is private pay and out-of-network with all insurers. Superbills are available upon request for possible out-of-network reimbursement.

HSA and FSA cards are accepted in most cases. Reimbursement is determined by your plan, so verify your out-of-network benefits directly with your insurer.

Good Faith Estimate

Under the No Surprises Act, you have the right to receive a Good Faith Estimate of expected costs before services begin. This estimate will be provided at or before your first session.

The Good Faith Estimate does not lock you into a specific number of sessions. Therapy length varies based on individual needs and goals.

Cancellation Policy

Missed sessions & late cancellations


Cancellation & No-Show Policy

Please provide at least 24 hours' notice if you need to cancel or reschedule. Cancellations made with less than 24 hours' notice, or missed appointments (no-shows), are charged a $40 late cancellation fee, billed automatically to the payment method on file.

Cancellations can be made by phone, email, or text message. Please include your name and the appointment date and time.

You'll receive automatic email and text reminders before your appointment. If you aren't receiving these, let Matt know.

Exceptions are made for genuine emergencies and unforeseen circumstances. Reach out as soon as possible and we can discuss your situation.

Session Frequency

Weekly sessions are recommended, especially early in therapy. Frequency can be adjusted over time based on progress and need.

Licensure & Jurisdiction

Credentials & scope of practice


Licensure and telehealth jurisdiction

  • Provider: Matthew Simpson, LMHC (WA), LPC (CO)
  • Washington LMHC #LH61238290
  • Colorado LPC #LPC.0024339 — Telehealth Only
  • NPI Number: 1609425420

Matthew Simpson is licensed as a Mental Health Counselor in Washington and as a Professional Counselor in Colorado. Therapy is provided exclusively through telehealth. At the time of each session, clients must be physically located in Washington or Colorado.

Telehealth Requirements

  • You must be physically located in Washington or Colorado during sessions
  • A reliable internet connection and private space are required
  • Sessions are conducted via Zoom
  • You'll receive a video link after scheduling

When this isn't the right fit

Specialist care means being honest about its edges. So that you get the right help — from someone with the training and capacity your situation actually calls for — here's what I don't treat, and where I'll point you instead:

  • Active crisis, or a need for a higher level of care — active suicidal thoughts, recent self-harm, or anything that needs intensive outpatient or inpatient support. Telehealth private practice isn't the right setting for this. If that's where you are right now, please call or text 988, and I'll gladly help you find the right level of support.
  • Court-mandated treatment, evaluations, or legal testimony — forensic and court-ordered work, including custody evaluations and expert testimony, isn't a service I provide.

Not sure whether you're a fit? The free pre-consultation is the place to find out — no commitment, and if I'm not the right person, I'll help point you toward who is.

Common Questions

Frequently asked

It varies. Some people find what they need in a few months; others work together for a year or more. Matt tracks progress actively and discusses therapy length openly. You won't be in therapy longer than is useful.

In most cases, yes—therapy with a licensed mental health provider is an eligible expense for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA). Check with your plan administrator to confirm eligibility.

That's exactly what the free 20-minute pre-consultation is for. It's a conversation—not a commitment. We'll talk about what's going on and whether this approach makes sense for where you are.

Matt currently works with adults (18+) only.

Availability varies. Book a free pre-consultation to check current openings — if there's a wait, Matt will let you know and discuss next steps.

Disclaimer

Informational purposes only

This website is for informational purposes only and does not provide emergency mental health services. The content on this site does not constitute medical or clinical advice and does not establish a therapist-client relationship.

If you are experiencing a mental health emergency, please call or text 988 (Suicide & Crisis Lifeline), call 911, or go to your nearest emergency room.

Questions before getting started?

The free 20-minute consultation is the best place to ask. Reach out directly and we'll take it from there.